Terms of service

Welcome to Bear Hug Adventures Co.! By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

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1. About Us

Bear Hug Adventures Co. is a Canadian small business dedicated to giving preloved stuffed animals a second life. For every 5 stuffies purchased, we donate one to a senior in need of comfort and connection.

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2. Eligibility

To use our site and make purchases, you must be at least the age of majority in your province or territory of residence, or have permission from a parent or guardian.

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3. Product Information

Each stuffed animal is preloved and unique. While we take care to clean and restore them, they may show signs of gentle wear. We do our best to provide accurate descriptions and photos for each item.

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4. Orders & Payment

All prices are listed in Canadian dollars (CAD). Orders are processed securely through Shopify. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

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5. Shipping & Delivery

We ship across Canada. Shipping times and costs are provided at checkout. Once an item has shipped, we are not responsible for delays caused by postal carriers.

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6. Refunds & Exchanges

All sales are final. Because of the unique nature of our products, we do not accept returns or exchanges. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [your contact email], and we’ll work to make things right.

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7. Intellectual Property

All content on this website, including images, logos, text, and product descriptions, is the property of Bear Hug Adventures Co. and may not be used or reproduced without written permission.

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8. Privacy

We respect your privacy. Any personal information you provide is used solely to process your order and will not be shared or sold. For more, please see our [Privacy Policy].

9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon being posted on our website.

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10. Contact Us

IfUyou have questions about these terms, please reach out to us at:

📧 hello@bearhugadcentures.ca

📍 P.O. Box 909, Blue Mountains, Ontario, Canada